Successful VIP’s tend to have extreme characteristics that are part and parcel to their success. When researchers interview VIP’s they come face-to-face with those characteristics.
Some researchers may find themselves having emotional reactions to those extreme characteristics. If they can’t manage them, these emotional reactions can morph into behavioral reactions that threaten to derail the interview.
In this webinar, which we conducted for the Insights Association, we explain how to manage emotional reactions in order to stay on-task and deliver optimal insights.
The link to the webinar appears below. The presentation begins at 1:45, and is followed by questions.